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Career Planning in the Hospitality Industry

Job Prospects

Many avenues are open to a hotel management graduate. Not only in the hotels but various other fields like;

• Airline

• Cruise line

• Travel and Tour

• Restaurants

• Bars

• Fast food chains

• Catering industry (Institution, Railway and hospitals)

• Highway Motels

• Amusement Parks and Malls

• Multiplexes

• Hotel & Tourism Institutes

• Self employment, are to name a few.

High turnover is a key challenge in the hospitality industry. Employers have difficulty finding workers who possess basic “soft skills,” which are often a prerequisite for success in a customer service-oriented field. English proficiency is a key challenge because a large percentage of the hospitality workforce does not speak English as their primary language.

With the hospitality industry’s growth rate increasing, the importance of finding good employees, especially young workers, is a high priority. Historically, the hospitality industry has drawn heavily from the young labor pool to meet their workforce needs, but in recent years the industry has been left with an insufficient pipeline of new skilled workers to satisfy the demand.

Successful Career Planning in Hospitality

Successful career planning is very tempting for everyone. Planning of a good career involves many decisions. What will help you to make a good decision? A good decision making model. All you need to have a good vision statement which will help you to find what is it you want to do and for whom. Once you identify this it is easier to make out your right decision.

Most of us are not well trained in decision making. Most of our decisions are made by our parents or relatives or friends. And we follow them, because we are influenced by these outside factors to believe strongly that “experience is the best teacher.” Many a time experience is quite expensive. Developing a good decision making module and using a good process will lead you to achieve your desired goal.

A good career planning process will have the following steps:

• Decision Making

• Know yourself

• Narrow your options

• Chose the right job

• Execute

Decision Making: A good decision making is an essential skill for career success. If you can learn to make timely and well-considered decisions, then it can lead you to spectacular and well-deserved success. All of us have to make decisions every day. Some decisions are relatively straightforward and simple while others are quite complex. Simple decision needs a simple decision making process. But difficult or complex decisions usually involve issues like uncertainty, complexity, high – risk, alternatives, and interpersonal issues. With these difficulties in mind, the best way is to use an effective process. Clear processes usually lead to consistent, high-quality results, and they can improve the quality of almost everything we do.

Every hospitality student’s career dream is to become a Hotel General Manager. Becoming a Hotel General Manager may be an objective for your career, but first you have to understand ‘what is it you want to do and for whom.’ Ideally, career planning is more than just finding a job. A process shows you what you want to do for the rest of your life. You need to find out what is right for you without being influenced by others. Because some people still have negative image of hospitality industry, and may discourage you.

Know yourself: You need to know yourself before you search for a job. Understanding yourself will help you to find out the best job for your abilities. Knowing yourself in essence, you understand your strengths, weaknesses, interests, values, and personality. Knowing yourself includes classifying your skills, interests, values, personality type, and developing a vision statement.

Know your skills: Start creating a list of your achievements and accomplishments. Do not restrict only with your professional or technical knowledge. Be extensive and cover everything from your school days accomplishments, hobbies, extracurricular activities, problem-solving abilities, project management etc. This list will be an excellent start and help you creating your resume. The root causes of these accomplishments are your strengths.

Interests: Identify your interests in relation to the opportunities and demands of the hospitality industry. It is essential to identify interests that have connection with the hospitality industry such as traveling, cooking, meeting people, organizing events, participation in team activities, and learning languages. Sincere interest and genuine enthusiasm are keen factors for successful career.

Values: Values are the rules by which we make decisions about right and wrong, should and shouldn’t, good and bad. They also tell us which are more or less important, and which is useful. You should examine your values during the self assessment process. Trying to answer the question “what matters most to me?” working in a large group or a small group, high risk or security, working individually or working with a team, multicultural or homogeneous environment, long work hours with few holidays or eight hours of work with weekends and holidays, can be very thought provoking.

Personality type: Knowing what type of personality you are and what are your psychological preferences and finding a career which suits you will make you more successful and you will gain more satisfaction from the career. There are many tools available on the web to find what type of personality you are.